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The Future Of OKRs

Article by 
Tom Wright
  —  Published 
December 9, 2024
December 13, 2024

In the world of business performance and strategy, few tools have garnered as much attention in the last decade as Objectives and Key Results (OKRs). Designed to align teams, drive focus, and foster transparency, OKRs have been hailed as a transformative tool for strategic execution. 

Standalone OKR software was a fast-growing part of the B2B technology ecosystem just a few years ago. However, recent shifts in the business landscape, coupled with the evolution of technology and management practices, raise questions about the future of OKRs and how they’re implemented across organizations.

Let’s explore the trajectory of OKRs, their challenges, and how they can remain a vital part of strategic execution.

OKRs As A Strategic Thinking Tool

How OKRs enable strategic thinking list
How OKRs enable strategic thinking

At their core, OKRs are about more than just setting goals—they are a mechanism for driving strategic thinking—especially at the team level.

By requiring teams to define ambitious objectives and measurable key results, OKRs compel teams to:

  1. Clarify Intent: Teams must articulate what they aim to achieve and why it matters, fostering a culture of purpose-driven work.
  2. Focus on Outcomes: Unlike traditional goal-setting methods that emphasize activities, OKRs shift the focus to measurable outcomes, encouraging teams to think about impact rather than effort.
  3. Encourage Continual Reviews: OKRs are designed to be reviewed quarterly, helping to keep organizations focused on their strategy.

These features make OKRs particularly powerful in fostering strategic thinking. When implemented effectively, they enable teams to move beyond reactive, task-driven execution and instead operate with a clear understanding of how their work contributes to overarching objectives.

OKRs are just one component in operationalizing strategy

While OKRs are a compelling tool for aligning efforts and tracking progress, they are not the only way to operationalize strategy. Other frameworks, such as Balanced Scorecards, Hoshin Kanri, and many more have enjoyed their time in the limelight too—though each of them tackles a slightly different layer of strategy operationalization.

Many people assume that organizations should ‘choose’ one framework over another for their strategy—but this approach vastly oversimplifies the reality of how strategy and operations interact in a real-world business setting.

At Cascade, we’ve long-held the belief that effective strategy execution requires a flexible toolkit to meet the constantly evolving needs of modern business. Trying to push OKRs onto the entire organization as a rigid ‘silver bullet’ solution is bound to be met with significant resistance, and is a very brittle solution for strategy execution.

Indeed, some of the best examples of effective strategy execution that we’ve seen involved the seamless integration of approaches. One example might be to utilize the Balanced Scorecard as the overarching strategy framework—but then to introduce OKRs in individual teams to help them with more localized strategic thinking.

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The rise and decline of the OKR buzz

Five years ago, OKRs were at the peak of their popularity. Companies like Google and Intel, renowned for their innovative cultures, championed OKRs as a cornerstone of their success.

The tech industry, in particular, embraced OKRs as a way to drive focus and alignment in rapidly changing markets. This enthusiasm spurred the development of dedicated OKR software platforms, such as Microsoft Viva Goals, aimed at streamlining the adoption and management of OKRs.

However, recent developments suggest that the buzz surrounding OKRs may be waning.

Microsoft’s decision to retire Viva Goals is a notable example, raising questions about the long-term viability of standalone OKR-centric tools. While the decision likely reflects broader strategic considerations rather than a wholesale rejection of OKRs, it underscores a shift in the business world’s relationship with this framework.

Several factors contribute to this shift:

  • Implementation Challenges: Many organizations struggle to implement OKRs effectively, leading to frustration and skepticism about their value.
  • Evolving Needs: As organizations navigate increasingly complex challenges, they require more nuanced and integrated approaches to strategy execution.
  • Over-Reliance on Tools: Some companies have leaned too heavily on OKR software, neglecting the critical cultural and leadership elements required for successful adoption.
  • Lack of Executive Buy-in and Enthusiasm: Very few executives get value from dedicated OKR tools. Without rich integration between the OKRs of teams and the broader strategy of the business, the details of team-specific OKRs often feel very operational and ‘micro’ to a level that fails to capture the attention of senior executives.

OKRs as part of a holistic strategy execution framework

Despite these challenges, OKRs are far from obsolete. Instead, their future lies in being part of a holistic approach to strategy execution.

To remain relevant, OKRs must evolve to complement other strategic tools and practices.

This involves:

  1. Integration with Strategy Development: OKRs should be directly linked to the organization’s strategic priorities, ensuring that they are grounded in a clear vision and actionable plan.
  2. Incorporating Feedback Loops: Effective OKRs require ongoing evaluation and adjustment, enabling teams to respond to changing circumstances and learn from their progress.
  3. Balancing Ambition and Realism: While stretch goals are a hallmark of OKRs, organizations must strike a balance between ambition and achievability to maintain motivation and focus.
  4. Fostering Leadership Engagement: Executive buy-in is critical to the success of OKRs. Leaders must actively participate in the process, modeling strategic thinking and prioritization.

The Critical Role Of The Strategy Layer

The strategy layer that sits above OKRs is essential to their success. This layer encompasses the processes, tools, and leadership practices that guide the formulation and execution of strategy. Without it, OKRs risk becoming an isolated exercise, disconnected from the broader organizational context.

To strengthen the strategy layer, organizations should:

  • Invest in Strategic Clarity: Before setting OKRs, ensure that the organization’s vision, mission, and focus areas are clearly defined and communicated.
  • Empower Strategic Leaders: Provide executives and managers with the training and resources needed to lead strategic discussions and guide OKR development.
  • Adopt a Systems Thinking Approach: Recognize that OKRs are part of a larger ecosystem of strategic tools and practices. Align them with other frameworks, such as risk management, resource allocation, and performance measurement.

The Future Of OKRs: A Balanced Perspective

The future of OKRs lies in their ability to adapt to changing organizational needs and integrate with other elements of strategy execution. As the business environment becomes more complex, the simplicity and flexibility of OKRs remain valuable—but only when used in conjunction with a more holistic approach to strategy execution.

One of the biggest risks to OKRs is that they become co-opted into HR processes rather than strategic ones. If the only place that people create and review their OKRs is in the organization’s performance management software—they’re essentially doomed.

As providers of strategy (and OKR) software—it’s incumbent upon us to keep OKRs as the front-line driver of strategy. That means investing in more holistic and engaging strategy execution approaches, with OKRs as just one of the tools in our arsenal—not as some standalone silver bullet for all of the organization’s woes.

The key lies in recognizing that OKRs are not an end in themselves but a means to an end—a way to bring strategy to life, align teams, and achieve meaningful outcomes.

As organizations navigate an ever-changing landscape, the principles behind OKRs—clarity, focus, alignment, and ambition—will remain as relevant as ever. With thoughtful adaptation and a renewed emphasis on the strategy layer, OKRs can continue to play a vital role in shaping the future of work.

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