An ICT (Information and communication technology) business continuity plan is an organized strategy designed to ensure that essential processes and services keep running during a disruption or incident. This plan focuses on the resilience of ICT infrastructure, data centers, and communication networks. It includes a comprehensive set of procedures for how to respond to a disruption or incident, how to protect critical information and assets, and how to restore operations and services as quickly as possible.
Each focus area has its own objectives, projects, and KPIs to ensure that the strategy is comprehensive and effective.
This ICT Business Continuity Plan template is designed for ICT companies and organizations who want to develop a comprehensive plan to protect their business from disruptions or incidents. The plan will help organizations identify and prioritize their most critical operations and services, create a backup and recovery plan, and develop a disaster recovery plan.
Focus areas are the major areas of your business that you want to address in your business continuity plan. For ICT businesses, these focus areas could include increasing the resilience of ICT infrastructure, improving data center availability, and increasing communication network resilience.
Objectives are the goals that you want to achieve for each focus area. For example, under the focus area of increasing the resilience of ICT infrastructure, you may have objectives such as creating a backup and recovery plan and developing a disaster recovery plan.
KPIs (Key Performance Indicators) are measurable goals that help track progress towards an objective. For example, for the objective of creating a backup and recovery plan, you may set a KPI of decreasing recovery time from 72 hours to 24 hours.
Projects (or actions) are the steps needed to achieve the KPIs. For the example KPI above, you may need to research and develop a backup and recovery plan.
If you’re ready to accelerate your strategy and see faster results, Cascade Strategy Execution Software is your essential tool. Unlike spreadsheets, which can become cumbersome and error-prone, Cascade provides a streamlined, dynamic platform designed to enhance real-time updates, centralized collaboration, and automated reporting. This means your team can track progress swiftly, adapt quickly to changes, and maintain alignment across all levels. With tools like visual dashboards that integrate planning and execution seamlessly, Cascade offers a powerful solution for managing and executing business continuity strategies with precision and ease. Sign-up for free or book a demo with one of our strategy experts to get started today!
